Shipping policy

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation by email containing your tracking number. If no email address was provided during checkout, the confirmation may be sent by text message instead.

Delivery Delays

Delivery times are estimates and may occasionally be affected by periods of high demand, public holidays, weather conditions or courier delays beyond our control.

If your order is taking longer than expected, please contact the milky. team with your order number, and we will be happy to assist you.